Antique Snap help
Short answers to the things people ask before and after installing Antique Snap: what it costs, how to cancel, how accurate the results are, and what happens to your photos. There is no ticket system. If a page here does not answer your question, open the app, go to Settings and tap Send Feedback, and the message reaches the developer directly.
Is Antique Snap free, and what does it cost?
Free to try, with three free identifications. Then a subscription through Apple or Google Play. Which plan to pick, how billing works, and how refunds are handled.
Read the answer →How to cancel Antique Snap
A few taps on your iPhone or Android phone. What happens to your access afterwards, why deleting the app is not enough, and how to ask for a refund.
Read the answer →Is Antique Snap legit, and how accurate is it?
Who makes the app, what the confidence score really measures, the pieces it identifies well and the ones it cannot, and how to take a photo that gives it a fair chance.
Read the answer →What happens to your photos
No sign-up needed and no personal profile. What is stored, which service processes the photo, how long it is kept, and how to delete everything from inside the app.
Read the policy →Delete your account and data
Four taps in the app's Settings, or one email if the app is already gone. What gets deleted, what is kept, and how long it takes.
Read the steps →Terms of service
What the service is, how subscriptions and billing work, and the plain statement that results are estimates rather than certified appraisals.
Read the terms →How to identify and value antiques
The manual methods specialists use, taught properly: hallmarks, construction, style, wear and the market. Useful whether or not you use the app.
Browse the guides →Reaching the developer
Antique Snap is made by one person. The quickest route is inside the app: open Settings, tap Send Feedback, and write as little or as much as you like. A screenshot of the result you had a problem with, together with the photo you scanned, is the most useful thing you can send. Questions about a charge or a refund are best taken first to the store that billed you, since billing runs through Apple or Google Play (each has its own page on requesting a refund: Apple's and Google's); the pricing page explains how.
Not installed yet?
First three scans free · No account needed · Cancel anytime
On your computer? Scan with your phone camera to get the app.