How to cancel Antique Snap

Updated November 6, 2026 · 3-minute read

To cancel Antique Snap on an iPhone, open Settings, tap your name at the top, tap Subscriptions, pick Antique Snap and tap Cancel Subscription. On Android, open the Play Store, tap your profile picture, tap Payments & subscriptions, then Subscriptions, pick Antique Identifier & Value (our name on Google Play) and tap Cancel subscription. That is the whole process. It works the same way for every app you have subscribed to through that store, because Apple or Google handles the billing, not the developer. Below are the steps in a little more detail, what happens after you cancel, how to get a refund for a charge you did not want, and how to check whether the charge you are looking at is even ours.

Cancel on an iPhone or iPad

1. Open Settings.
2. Tap your name at the very top of the screen.
3. Tap Subscriptions.
4. Tap Antique Snap. If it is not in the list, read the section on missing subscriptions below.
5. Tap Cancel Subscription and confirm.

Apple then shows you the date your access ends. There is nothing else to do and no one to email. If you prefer, the same list is inside the App Store app: tap your photo in the top right corner, then Subscriptions. On a Mac, open the App Store, click your name at the bottom of the sidebar, then Account Settings, then Manage next to Subscriptions.

Do this at least 24 hours before your renewal date. That cutoff is Apple's, and it applies to every app.

Cancel on an Android phone or tablet

1. Open the Play Store, signed in to the Google Account you subscribed with.
2. Tap your profile picture at the top right.
3. Tap Payments & subscriptions, then Subscriptions.
4. Tap Antique Identifier & Value, our name on Google Play. If it is not in the list, read the question on missing subscriptions below.
5. Tap Cancel subscription and follow the prompts.

On a computer, go to your Google Play subscriptions, click Manage next to the app, then Cancel subscription. Do this at least 24 hours before your renewal date here too, as our terms ask.

What happens after you cancel

• No further charges. The subscription simply does not renew.
• You keep access until the paid period ends. If you cancel a yearly plan in month two, the app keeps working for the remaining ten months.
• Nothing is deleted. Your saved items stay where they are. If you also want your data gone, that is a separate option in the app's Settings, and our privacy policy explains what is stored in the first place.
• Deleting the app does not cancel the subscription. This is the mistake that costs people money. Apple and Google keep billing a deleted app until the subscription is cancelled with them. Cancel first, then delete if you want to.

I cancelled but was still charged

Two things cause almost every case of this. The first is timing: if you cancelled less than 24 hours before the renewal, the store had already queued the charge. The second is that the subscription lives under a different Apple ID or Google Account than the one you checked, for example a family member's account or an older one of yours. Open Subscriptions under each account you use before assuming the cancellation failed. Either way, the fix is the same: cancel it where it actually lives, then ask for a refund of the charge you did not want.

Getting a refund

On an iPhone or iPad, we cannot issue refunds. Apple processes them for every app on the App Store, and the request takes about a minute:

1. Go to reportaproblem.apple.com and sign in with the Apple ID that made the purchase.
2. Find the Antique Snap charge in the list.
3. Choose Request a refund, pick a reason, and submit.

Apple usually answers within a day or two. If it is a renewal you did not want, cancel the subscription first so it does not happen again, then send the request. Apple decides refunds on its own rules, so we cannot promise an outcome, but a first unwanted renewal is normally approved.

On Android, Google Play handles the first 48 hours after a charge:

1. Go to play.google.com and sign in with the Google Account that made the purchase.
2. Click your profile picture, then Payments & subscriptions, then Budget & order history.
3. Find the Antique Identifier & Value order and choose Report a problem.
4. Pick the option that fits, say that you would like a refund, and submit.

Google usually decides within a day, though it can take up to four. After 48 hours, Google sends refund requests to the developer. Open the app, go to Settings, tap Send Feedback and include your order number, which starts with GPA and is in the receipt email from Google. Cancel first in either case, so the charge does not come back.

Is this charge even from Antique Snap?

On a bank or card statement, App Store charges show up as APPLE.COM/BILL with no app name, which is why people end up on pages like this one guessing. To see which app a charge belongs to, open Settings, tap your name, tap Media & Purchases, then View Account, then Purchase History. Every line there names the app.

On Android, Google Play charges show up with Google in the name. To see which app one belongs to, open the Play Store, tap your profile picture, tap Payments & subscriptions, then Budget & history. Antique Snap appears there as Antique Identifier & Value.

Antique Snap has one subscription and nothing else to buy, so your store's purchase history is the place to check, not the amount on the statement. If the line does not say Antique Snap, or Antique Identifier & Value on Google Play, it is a different app. The pricing page explains what is free, what the subscription covers and how billing works.

If the app did not do what you hoped

You do not owe us a reason, but if you have one, we would like to hear it. In the app, open Settings and tap Send Feedback; a single sentence is enough. Most of what has changed in Antique Snap so far came from messages like that. If the problem was accuracy on a particular piece, our accuracy page explains what the confidence score means and which photos give the AI a fair chance. If it was the cost, the yearly plan is the cheaper way to keep it, and the identifier app guide shows what a full identification actually involves under the hood.

Frequently asked questions

← All help topics